Shipping Policy

Artificer

At Artificer, we are committed to delivering your products safely and on time. Please read our shipping policy carefully to understand how we process and deliver orders.

1. Shipping Areas

We currently ship products all over Bangladesh. International shipping is not available at this moment.

2. Order Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery times are as follows:

Inside Dhaka: 1–3 business days
Outside Dhaka: 3–7 business days

Delivery time may vary due to weather conditions, strikes, or courier-related delays.

4. Shipping Charges

Shipping charges depend on your delivery location and product weight.
The exact shipping cost will be shown during checkout or confirmed by our customer support team.

5. Courier Service

We use reliable third-party courier services to ensure safe and timely delivery. Once your order is shipped, you may receive tracking information (if available).

6. Cash on Delivery (COD)

Cash on Delivery is available for selected locations in Bangladesh. Availability may vary based on courier service policies.

7. Failed Delivery

If a delivery attempt fails due to incorrect address, unreachable phone number, or customer unavailability, re-delivery charges may apply.

8. Damaged or Missing Items

If you receive a damaged product or if any item is missing:

Please contact us within 24 hours of receiving the order
Provide clear photos or videos as proof

We will investigate and take appropriate action.

9. Contact Information

For any shipping-related questions, feel free to contact us:

Office Address:
Road-13, House-99, Banani, Dhaka-1213

Phone:
01916773333

Email:
artificerlifestyle@gmail.com

10. Policy Updates

Artificer reserves the right to modify this shipping policy at any time without prior notice. Changes will be updated on this page.